Mahuya Malo
We stayed this homestay…I would to say something that this homestay is really really good .. the staff member are also very genuine and polite and helpful 🩷✨
Darjeeling Town (NE) · Darjeeling
Lower Toong Soong Rd, near Priyanka hotel, Manbari Basti, Darjeeling, West Bengal 734101, India
View on Google Maps View on Kanchen mapRanked #209 in Darjeeling· #229 of 880 overall
Last scored Jul 19, 2026
Confidence tier: Deep review (20+ recent reviews) How we score
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"Most guests found the rooms clean, comfortable, and well-carpeted for cold weather, though a few negative reviews highlighted issues with dampness, cramped spaces, and ceiling leaks."
"While some reviews imply functional amenities, multiple guests reported severe issues including water actively leaking from the ceiling and bathrooms with no water supply."
plumbing_and_supply_issues
"The host Rajesh and his family receive overwhelming praise for their exceptional warmth, helpfulness, and hospitality, though a few disgruntled guests complained of unprofessional staff and poor food quality."
"The homestay is located on a very steep, inclined road. While close to Mall Road, the climb is physically demanding and widely noted as unsuitable for elderly or unfit travelers."
steep_difficult_access
"Guests consistently highlight the spectacular, breathtaking views of the mountains and the Kanchenjunga range visible directly from the rooms, balconies, and common terrace."
Google rating
Based on 146 Google reviews
Google's AI summary · aggregated over all 146 reviews
Guests mention this hotel offers comfortable, well-maintained rooms with beautiful mountain views, some featuring private balconies and carpeted flooring. They also highlight the affordable prices, helpful staff, and convenient proximity to main attractions. Some reviews mention the service can be unprofessional.
Showing 20 of 146 total Google reviews. Pillar scores use Google's full-review AI summary above.
Mahuya Malo
We stayed this homestay…I would to say something that this homestay is really really good .. the staff member are also very genuine and polite and helpful 🩷✨
Subrata Biswas
My stay at Hotel Shiv Inn, Darjeeling, was extremely frustrating and disappointing. The property completely fails on basic standards of cleanliness and hospitality. Room Conditions: The rooms and bathrooms were unhygienic and poorly maintained, complete with water actively leaking from the ceiling. Terrible Service: The owner and staff were arrogant and highly unprofessional. They rudely refused to help us or our driver with directions to the hotel. Deceptive Charges: Late at night, management demanded extra money, claiming our booking was only for two people. This was dishonest and unfair, as all three of us were physically present and submitted our IDs during check-in without issue. Final Verdict: There are absolutely no pros to this hotel. Between the filthy conditions, disrespectful management, poor communication, and unfair extra charges, this was one of my worst travel experiences. I strongly advise anyone visiting Darjeeling to avoid Hotel Shiv Inn and book elsewhere.
Atanu Barman
The services was awesome. Polite behavior of the owner and his wife. The dilious food made by bhabi ji was not forgotten. Over all good place for holliday. And good care from the owner and also the booked car service for us, the driver was also awesome. Very good place to spend time in Darzilling.
Tamasa Bhattacharjee
We stayed at the Shiv Inn Stay for two nights in their 3BHK flat. Overall, our experience was excellent. The owner's behavior was wonderful, staffs are very helpful and we highly recommend this stay to anyone looking for an affordable hotel near Mall Road with a stunning view from the hotel.
Radha Das
Such great experience ❤️
sunil bijali
Darjeeling ka trip aur bhi memorable ban gaya Shiv Inn Stay ki wajah se. Room clean tha, washroom bhi saaf-suthra tha aur mountain view bahut hi beautiful tha. Staff ka behaviour kaafi polite aur helpful raha, har cheez time se mil gayi. Location bhi theek hai, market aur Mall Road tak pahunchna easy tha. Overall budget ke hisaab se ye ek best option hai, definitely recommend karunga family aur couples dono ke liye.”
Snigdha Dutta Banik
A great option to stay if you’re visiting Darjeeling. The hotel is located on Lower Toong Soong Road, offering beautiful views from most of the rooms — some even have private balconies. There’s also a spacious common terrace where you can sit back and enjoy the scenic beauty of Darjeeling. All amenities are well-maintained and functional. The rooms have floor carpets, which make the stay comfortable during cold weather. Free Wi-Fi is available, which is helpful as mobile network connectivity can sometimes be weak. There are sufficient plug points in the rooms, and everything — rooms, toilets, and terrace — is clean and well-equipped. Most of the main attractions around Darjeeling Mall are within 400 meters of the hotel. The owner and staff are very cooperative and welcoming. We stayed for 2 days and were very happy with the service. If you don’t mind a short 250-meter steep walk to reach the hotel, it’s definitely worth it for the view and comfortable stay within budget.
Snigdha Dutta Banik
A great option to stay if you’re visiting Darjeeling. The hotel is located on Lower Toong Soong Road, offering beautiful views from most of the rooms — some even have private balconies. There’s also a spacious common terrace where you can sit back and enjoy the scenic beauty of Darjeeling. All amenities are well-maintained and functional. The rooms have floor carpets, which make the stay comfortable during cold weather. Free Wi-Fi is available, which is helpful as mobile network connectivity can sometimes be weak. There are sufficient plug points in the rooms, and everything — rooms, toilets, and terrace — is clean and well-equipped. Most of the main attractions around Darjeeling Mall are within 400 meters of the hotel. The owner and staff are very cooperative and welcoming. We stayed for 2 days and were very happy with the service. If you don’t mind a short 250-meter steep walk to reach the hotel, it’s definitely worth it for the view and comfortable stay within budget.
Sumanta Mondal
Very poor service and poor behaviour.room not good and food quality very wrost..
Dimpi Gupta
Good room in good price. View rooms are really nice I stayed in mountain view room 4th floor. You cannot have food or coffee on rooftop but you can see the view. You must be fit enough to climb & walk to the hotel which is located on lower toonsung road & inclined. In addition if your room is view room, you must climb to 4th floor. Hotel staff, room, cleanliness is good but inclined road & 4th floor climbing is a point to consider while booking.
Kaajer 16
Our experience was really great. Getting such a beautiful room with all amenities at such a cheap rate, just within 400 meters from the mall, is something you won’t truly understand unless you stay here. Their hospitality truly impressed us. I would definitely recommend staying at Shiv Inn at least once.
Akshay Surve
The rooms are comfortable with full carpeted flooring. Some rooms offer beautiful mountain views along with a private balcony. The service is good, and the manager and staff are very polite, friendly, and helpful. Overall, it was a great experience at an affordable price. The only downside is that you need to walk on steep roads to reach the property.
Sourav Pradhan
Very good rooms , with mountain view, service is also good, manager and staff behaviour is very nice. Good Experience in low price .
Arnab Roy
My colleague recommended this homestay. The view from the room is amazing. The owner is very well behaved person. Hardly 200/300m from chowrasta but you have to hike everytime. Not recommended for elderly people.
Ankita Ghatak
One of the best hotels I’ve stayed in. The staff were extremely well-behaved, polite, and always ready to help. The rooms were clean, comfortable, and well-maintained. Overall, a great experience — highly recommend this place for anyone looking for good hospitality.
পথভোলা Pathbhola
Worthless
Riya Das
Best hotel...you can enjoy nice view of Kanchenjunga
Gunjan Sharma
We had a wonderful stay at this hotel! The view from our room was absolutely stunning and made our trip even more memorable. The rooms were spotless and very comfortable. Special thanks to our host, who was incredibly warm, helpful, and made us feel right at home. Highly recommended!
Jasmeet kaur
Place is Awsm , they provide budget friendly services. Owner is very sweet and clam. When ever you visit Darjeeling choose shiv inn stay . Very near to Mall Road . They also provide bike rider for pick and drop service from /to Mall Road .
Pranjwal Bhattacharjee
Terrible behaviour of staffs and manager, stale food, broken rooms with poor lighting and ventilation , smelly bedrolls, infested with mites and rats, unhygienic bathrooms with no water. Overall very bad experience.
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