activeLast verified Jul 22, 2026

Planter's Heritage By Cilantro Collection

Darjeeling Town (NW) · Darjeeling

Mall Rd, Chauk Bazaar, Darjeeling, West Bengal 734101, India

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Kanchen Score pending

This popular listing is queued for priority review.

We score using guest reviews from the last 24 months. This property has 328 Google reviews, so it is in the priority coverage repair queue rather than being treated as a low-signal listing. How we score

Popular Google listing queued for priority Kanchen scoring.How we score

The Five Pillars

This property has not been scored yet.

Google rating

4.5

Based on 328 Google reviews

Recent reviews

Showing 20 of 328 total Google reviews. Pillar scores use Google's full-review AI summary above.

Mithilesh Sahani

Jul 22, 2026

Good job Ashnath ji Good profomece

Ranjan Kumar Bhagobaty

Jul 22, 2026

The experience in the Planter's Heritage in Darjeeling was very good and smooth. The entire staff and the hotel management led by Shri Surajit Maity were very supportive in making our stay pleasant and hassle free. The welcome at the reception by Mr Prabhakar and team was memorable. The tea- tasting sessions at the Sun-deck with exquisite Darjeeling Second Flush tea , managed professionally by Ashnath Rai, F&B team is worth-mentioning. The excellent dining area where Shri Vijay (in-charge F&B) and the team paid attention to customize the menu was simply great.

Gunjan Bhaskar

Jul 20, 2026

Stay was really nice. We really had good time. Staff was really good we enjoyed our breakfast specially. Ashnath,Rahul,Muskan were really nice and humble they made sure we had the best breakfast.

Malini Talukdar

Jul 19, 2026

Vijay’s so courteous at the breakfast. Ashnath at tasting. Service of all were over and beyond.

Shreyan Talukdar

Jul 18, 2026

Amazing hotel, location, and tea tasting experience hosted by Ashnath!

Pallavi Chetia

Jul 17, 2026

Best experience ever

Aiyan Hamid

Jul 16, 2026

An absolutely exceptional stay at Planter's Heritage; the colonial charm, pristine Kanchenjunga views, and prime Mall Road location are unmatched

Yusuf Ali mhowwala

Jul 16, 2026

Nice place to stay, clean and beautiful rooms along with a great view of kanchanjunga mountains. The food was great. all thanks to chef Vijay for an amazing food. Only issue we faced was WiFi. Connectivity was not working at all. May be due to weather

Dr. Prity Darma

Jul 15, 2026

Wonderful hospitality with smiling face of all stuff &specially want to thank Pravakar Chetry &Ashnath Rai with 🌟🌟🌟🌟🌟

Agniv pratim pegu

Jul 15, 2026

Nice experience. Lots of things to do near location, wonderful staff espescially Ashnath. Regards.

Kumar Abhishek

Jul 13, 2026

We stayed here was 3 nights 4 days and service was excellent. Sprcial shout out to Ashnath ,Dipankar, Muskan and Rahul for taking good care of us. Rooms were cozy with 24 hours warm water supply. We have our 4 months baby and his special needs were taken care of. Only thing is room lacked ac or fan which were not needed during our stay in July. But it would be reassuring to have these in peak summer season. All in all a great stay with wonderful memories.

PRADIPTA SHYAM CHOWDHURY

Jul 13, 2026

It was really a nice stay over there. We selected a mountain view room but due to rainy weather we failed to have that view. Rooms are really good and cozy. Location is in the first row. Will positively recommend.

Rashmi Singh

Jul 13, 2026

We were quite sceptical about choosing our stay because we had a 5 month old kid but finally we chose Planters and I can say it was a perfect decision. All the staffs were quite friendly and helpful specially Ashnath . Highly recommended.

Siddharth Goyal

Jul 12, 2026

We had gone for a family vacation with 30 pax, from check in till check out our stay was super comfortable. The food was very good and the chef personally took care of our requirements. The front office staffs, house keeping staffs, the room service staffs all were very courteous and helpful. Had an amazing stay for 3 nights. A big thanks to Mr. Subir Brahma (manager) for being so flexible, attentive and helpful to make our stay a memorable one.

Vineet Bansal

Jul 11, 2026

Nice experience and well served by Ashnet🙏

EVERGREEN AGRO

Jul 8, 2026

amazing food, great rooms, great service, everyone was so hospitable and nice. the experience was great overall, made our stay here very worthwhile

roshni dhir

Jul 7, 2026

We stayed at Planter’s Heritage by Cilantro Collection last weekend for a mix of work and leisure, and it was an absolutely wonderful experience. The property is beautifully remodelled and restored, perfectly preserving its heritage charm while offering every modern luxury and comfort. Every corner reflects thoughtful design, making it a unique place where heritage truly meets luxury. What made our stay even more memorable was the exceptional hospitality. A special thank you to Chewang Tamang, who went above and beyond to make our stay comfortable, seamless, and truly welcoming. His warmth, attentiveness, and genuine care for the guests made all the difference and are a true reflection of the outstanding service at the property. If you’re looking for a place that combines history, elegance, and impeccable hospitality, Planter’s Heritage by Cilantro Collection is highly recommended. We look forward to visiting again!

Shafali sharma

Jul 6, 2026

Chewang Tamang house keeping staff Very kind Nice Helpful to us overall very good service

Gyanvi Sharma

Jul 5, 2026

Amazing place with great view, the mall road is very close to the property. Good service

GLaMByTEs With Deepika

Jul 4, 2026

⭐⭐⭐⭐⭐ Had a wonderful stay! The rooms were spotless, the food was delicious, and the hospitality was exceptional. A special thanks to Muskan for her kind, friendly, and helpful nature—she truly made our stay even more special. Highly recommend this hotel, and I look forward to visiting again! – Deepika

In and around Darjeeling Town (NW)

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