activeLast verified Jul 22, 2026

Cloud Villa Sittong By Rayana

Sittong · Darjeeling

Sittong 2, Toryak Khasmahal, West Bengal 734008, India

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2.78
Composite

Ranked #286 in Darjeeling· #310 of 880 overall

Last scored Jul 20, 2026

Confidence tier: Deep review (20+ recent reviews) How we score

Scored from 71 guest reviews in the last 24 months.Range: Nov 14, 2025 - Jul 18, 2026.How we score

Scores refresh weekly. Human verification not yet performed.

The Five Pillars

Shelter

high confidence3.0 / 5
"While some guests describe the duplex and executive rooms as spacious and luxurious, there are numerous complaints regarding a severe lack of maintenance, peeling paint, dirty bedsheets, and rooms being infested with insects, spiders, and cobwebs."

Severe maintenance and cleanliness issues reported by multiple guests.

Water

medium confidence2.0 / 5
"Guests reported multiple plumbing issues, including broken jet sprays, leaking taps, a lack of hot water in hand basins, and water supply cuts during winter due to pump dependency."

Plumbing failures and winter water supply interruptions.

Hearth

high confidence2.5 / 5
"Reviews are highly polarized. While some guests praise the friendly staff and delicious food, a significant number of reviews describe the food quality as pathetic, unhygienic, and overpriced, with some reporting rude behavior from the manager and cook."

Highly inconsistent food quality and reports of unprofessional staff behavior.

Path

medium confidence2.0 / 5
"The homestay is located in a very offbeat area with broken, treacherous, and rough off-road conditions. Guests also noted a complete lack of signboards or directions to help find the property."

Difficult, broken off-road access with poor signage.

View

high confidence4.7 / 5
"The views are the major highlight of this property, with guests consistently praising the stunning 270 to 360-degree vistas of the valley, surrounding hills, and Mt. Kanchenjunga from the balconies."

Google rating

4.2

Based on 193 Google reviews

Recent reviews

Google's AI summary · aggregated over all 193 reviews

Visitors say this homestay offers spacious, clean rooms with stunning views of the mountains and Kanchenjunga, along with delicious, homely food. They also highlight the friendly, helpful staff and the peaceful ambiance, making it a great value for money. Some reviews mention the food can be of poor quality.

Showing 20 of 193 total Google reviews. Pillar scores use Google's full-review AI summary above.

Riba Riya

Jul 18, 2026

Nice experience with great view and good food

rimpa Nandy

Jul 18, 2026

Good view, nice location and tasty food

Sovan Mukherjee

Jul 15, 2026

Best in Sittong. Premium quality rooms special those duplex. Also Bengali cuisine, stuff behavior and nature‘s view are there unique selling point. Must visit ❤️

malay debnath

Jul 11, 2026

What a place, just unimaginable. The balcony of executive rooms, the night with drizzle, the sky and whispering of hills— a lifetime achievement I think. The behaviour of manager including all staff was very warm and cordial. Foods were too delicious to eat. A must go place I would refer. See you Cloud Villa once again, wait for me, wait with all of your hospitality and ambience.

Bharati Mistri

Jul 10, 2026

Beautiful Homestay...

Chumki Nag

Jul 8, 2026

Great property, excellent food..too good view

Rajat Das

Jul 2, 2026

The worst management ever seen, the taste of food was so disgusting... Not a worth of trying to

Shivam Saha

Jul 2, 2026

worst experience

Twinkle Saha

Jul 2, 2026

Service is very poor but the food quality is also very very poor. Only the good thing is the property has nice view at the outskirts and room feels luxurious. If you plan to visit dont take food option. Go outside for the food.

sushant kumar

Jul 2, 2026

Place is excellent, room are luxurious but the food is worst nightmare, they dont know how to cook food, you will definitely feel like you are eating jail food. And also they dont have first aid kit in there property. And the manager has lots of attitude if you say complain them for food.

Snehasish Bhattacharya

Jun 27, 2026

Here the managing staffs are very bad,the manager was very rude and lack of professionalism...they don't have minimum courtesy and decencecy. Even they give us lunch at 4pm and behave very rudely with us.

Debraj Ghosh

Jun 25, 2026

Food's quality and stuff's behaviour is so poor

Aahan's Dad

Jun 15, 2026

Such a amazing service both Salim and Prabhinash 360 view from balcony Food is delicious the chief Bimal is well experienced,also he cooked local dish for us in our request.... I will visit next time sure

Reena Shrivastava

Jun 14, 2026

For the first timer it is very difficult to identify the place as no sign board or direction boards are provided, also closed monitoring and buy maintenance is required. But the staff is very friendly and supporting. Good hospitality. Enjoyed the stay. Homely food value for money. Parking available.

Shambhu Sarkar

Jun 12, 2026

I stayed in a duplex room at Cloud Villa for a day, but the rooms were in terrible condition—the paint was peeling, and there was no maintenance. The entire room was infested with insects and cobwebs. They hadn't even changed the bedsheets or pillowcover. There was a lack of staff, and the rooms were in a very bad state. The food quality and the dining area were also poor. I wouldn't recommend this place to anyone.

Sriza Mondal

Jun 9, 2026

Cloud Villa❌ Haunted Villa ✅ The room is not good. Full of insects. There are spider webs all around. The door is not good, it cannot be closed properly. The curtains are white in colour, so everything inside the room can be seen from outside. There is no safety. Very bad service. They charge so much money from people but their service and food are not good at all. What is worse is that we were 6 friends, we had a horrible experience. None of us could sleep that night.

Sumit Thapa

Jun 8, 2026

Avoiding going on cloudy or foggy time....over the place is good

Anurag Chettri

Jun 7, 2026

I've been here many times and I love everything about this homestay. This place is so peaceful, Birds chanting, Clouds entering inside room, I've also seen Deer form the Balcony and obviously, A beautiful view is always there during sunny days. Staffs behaviour are also very good and they serve a delicious food. Overall, this is the best homestay in Sittong.

Bidisha

Jun 3, 2026

Worst experience ever Food quality 0/10 Room 0/10 Service 0/10 Location 0/10 Horrible experience it was.

Monalisa Parui

May 30, 2026

Who ever made this property, he made it good, but there is no maintenance, neither enough staff or cook present. Price much higher compare to other property. This property took 1800 per percent per night. Compare to this rate service and food Was disgusting. There is no maintenance in this property, no generator back up, Their head office gives false information to get the Booking. There is insect all over the rooms, spiders falling from the roof, Leeches, controlling up my daughters leg in the toilet. I am very disappointed with this property.

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