activeLast verified Jul 22, 2026

Paradise Villa

Rilli / Payong · Darjeeling

Rishop, West Bengal 734311, India

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1.44
Composite

Ranked #591 in Darjeeling· #639 of 880 overall

Last scored Jul 19, 2026

Confidence tier: Limited reviews (5-19 recent reviews) How we score

Scored from 9 guest reviews in the last 24 months.Range: Nov 14, 2024 - Jul 7, 2026.How we score

Scores refresh weekly. Human verification not yet performed.

The Five Pillars

Shelter

medium confidence2.0 / 5
"Multiple guests complained that the rooms and washrooms were dirty and not well-maintained, with one guest noting that basic amenities like towels were not provided."

Dirty rooms and poorly maintained washrooms.

Water

medium confidence1.2 / 5
"Guests reported that the geyser did not work and there were severe water supply issues that delayed their departure."

No hot water and unreliable water supply.

Hearth

medium confidence2.8 / 5
"Reviews are highly polarized. Several guests complained of atrocious food quality, terrible room service, and extremely rude behavior (including false accusations of theft). However, other guests praised the hospitality, great food, and a humble manager named Raju Sarkar, who reportedly resolved earlier management issues."

Highly inconsistent service quality and reports of hostile staff behavior.

Path

insufficient data confidence / 5
"None of the reviews mention road access, the last mile, or the journey to the property."

View

insufficient data confidence / 5
"There is no mention of the views visible from the rooms in the provided reviews."

Google rating

3.1

Based on 52 Google reviews

Recent reviews

Showing 9 of 52 total Google reviews. Pillar scores use Google's full-review AI summary above.

Reba De

Jul 7, 2026

Their room service is terrible. I have traveled extensively and stayed at many hotels, but honestly, I have never encountered such bad behavior anywhere else. The food quality is absolutely appalling, and the geyser in the room didn't work; furthermore, a lack of water delayed our departure. Worst of all, they are so shameless and uncivilized that they don't know how to treat customers properly—yet they run a hotel. They didn't even provide towels in our room, yet they falsely accused us of stealing one and charged a 500-rupee fine based on that lie. I have never seen such awful staff; I would not recommend this hotel to anyone.

Shreya De

Jul 7, 2026

The service at this hotel was appalling, and the food was atrocious; the room service was also terrible. There were issues with the water supply—it wasn't available on time—and the geyser didn't work. To make matters worse, they falsely accused us of theft. It was the worst hotel experience of my life; the staff behaved very badly and lacked any sense of courtesy.

Pratanu Dasgupta

Jun 17, 2026

The staff is super friendly and accommodating but the cafeteria/ dining room needs cleaning

Rakesh Deogharia

Jun 9, 2026

It was very nice for staying. It offered a serene and peaceful environment with great hospitality.

Simran Shaw

Jun 7, 2026

I have traveled to many places around the world, but this hotel provided one of the worst experiences I have ever had. The food quality was extremely disappointing. During breakfast, I had to wait 5–10 minutes just to get a single puri, and the puris were as small as pani puri shells. At lunch, the curry was undercooked and lacked proper taste and preparation. The rooms were dirty, and the washrooms were not maintained properly, which made the stay even more unpleasant. On top of that, the staff's behavior was unfriendly and unwelcoming, making the overall experience worse. I am extremely disappointed with this hotel and would not recommend it to anyone expecting decent service, cleanliness, or food quality.

Papai Das

May 23, 2026

আমি 22/05/2026 গিয়ে ছিলাম ওনাদের ব্যবহার খুব খুব বাজে যেমন নোংরা রান্না তার থেকেও বেশি নোংরা তাদের সার্ভিস । কোনো ধরনের এক্সট্রা কিছু অর্ডার করলে অনেক বেশি চার্জ করে । আমাদের মেঘি স্যুপ দিবে বলে চাওমিন বয়েল করে দিয়েছে।

Amit Studies

Jun 15, 2025

The rooms are not well maintained... Specially the washroom. Food is great. Service is also fine.

Mandira Pal

Jan 4, 2025

It's a good staying in rishyp.. first we are hesitate for staying there for there low rate reviews but they are good. We asked them why this kind of reviews? Owner of this property said that manager who 1st appointed he is the reason. But this guy raju sarkar is so humble. & Their staff are too good.

Soumen Samanta

Nov 14, 2024

It was a great Experience with paradise homestay. Food and Behaviour of two vaiya was very good. They served us very tasty foods. If someone visit Rishop, one must stay at Paradise homestay.

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