activeHotel / LodgeLast verified Sep 19, 2026

Shalom inn homestay

Darjeeling Town (NE) · Darjeeling

Tenzing Norgay Rd, Tungsung Basti, Darjeeling, West Bengal 734103, India

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3.54
Composite

Ranked #420 in Darjeeling· #472 of 1,284 overall

Last scored Aug 19, 2026

Confidence tier: limited How we score

Scored from 15 guest reviews in the last 24 months.Range: Aug 28, 2024 - May 13, 2026.How we score

Scores refresh weekly. Human verification not yet performed.

The Five Pillars

Shelter

medium confidence4.1 / 5
"Guests generally praise the rooms as cozy, clean, and well-decorated, though one guest noted missing advertised amenities (kettle) and an isolated negative review reported discomfort."

Water

insufficient data confidence3.5 / 5
"No explicit mentions of hot water, bathroom plumbing, or water supply in the available sample."

no_direct_mentions

Hearth

medium confidence4.6 / 5
"Widely commended hospitality by host Mrs. Neelam and her sons, with frequent praise for tasty home-cooked food, offset by a single review claiming rude behavior."

Path

low confidence2.2 / 5
"Located 20-25 minutes walk from Mall Road up a steep road where cabs and drivers frequently refuse to travel, requiring host coordination for directions."

steep_and_difficult_cab_access

View

medium confidence4.8 / 5
"Multiple reviewers highlight fantastic and breathtaking mountain views directly from room windows and the dining terrace."

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Google rating

4.6

Based on 127 Google reviews

Recent reviews

Showing 12 of 127 total Google reviews. Pillar scores use Google's full-review AI summary above.

Tinku

May 13, 2026

Outstanding

Adhishwar Bardhan

Jan 11, 2026

I'll keep it as detailed as possible since the other reviews feel incomplete or sugarcoated and could be misleading. I'll start with the pain points: 1. The location is a major con. It is not far from the center of Mall Road (20-25 minutes walk) but most cars and cabs avoid travelling on this route because it's steep. You'll have great difficulty planning trips. With no proper landmark, you'll likely always need to connect the cab driver to Mrs. Neelam or someone local who can guide them to the homestay. 2. The images show that the rooms have electric kettle and tea/coffee sachets. But I found none in the room. When I asked the owner - Mrs. Neelam about it, she casually responded they will provide flasks and don't provide electric kettles after some customers left the kettles on. Long story short, if you like the flexibility of being avoid to make your own tea when enjoying a holiday, you can say goodbye to that. 3. We went during winter and the cold is unbearable. The homestay doesn't have a complimentary heater. You need to pay for it. That paired with the recent construction - there's practically no insulation. The rooms are extremely cold, the geyser takes 40 minutes to heat up 10L of water. The main basin tap and WC faucet don't have hot water connection. Only the shower and faucet do. So casual handwashing and cleaning after the loo are going to be extremely uncomfortable - maybe even unbearable. Now coming to the positives. Healthy and tasty breakfasts. Welcoming people. Good pricing. Availability. And most importantly, breathtaking view from the room. Would definitely want to go back again if the kettles and heating is arranged for.

Tania Parvin

Oct 9, 2025

Excellent behaviour, service and they are very friendly.... The rooms are cozy clean and comfortable..The view from hotel window is breathtaking....i feel like home.

Meheboob Hossain

Oct 9, 2025

Excellent behaviour and services. The room is also cozy comfortable,clean and well decorated....The view from homestay room window is fantastic.

Manash Sarkar

Jul 6, 2025

Pls share the number

Jugal Dhimar

Jun 6, 2025

We booked 2 rooms.. The view from the rooms is very good. Also from terrace... It feels wonderful to have food on terrace.. V were very well greeted by aunty and sons (owner of guest house), also we were served with good and tasty food.

Sandeep Kaur

Jun 1, 2025

It was an awesome experience, regarding rooms and their room service with is top notch.. We loved the food they provided us, specially the owner Neelam mam and their house keeping staff everyone was truly amazing with her homely gesture, and serving their guest with smile.💕😊 Shalom in homestay is truly recommendable place to stay for families and bachelor and everyone to get the immensable experience in the mountains by creating their happy memories in the journey.

Sasanka Bakuli

Oct 15, 2024

Very good place to stay here. The behaviour of the owner very good and friendly.

Gourav Banerjee

Oct 10, 2024

Great Stay,Tasty food, 100% Recommended.

S A Y A M

Sep 4, 2024

Absolutely uncomfortable

Saqlin Mallick

Sep 4, 2024

Very uncomfortable place with rude behaviour…thats make the place unhealthy with pleasant view

Arnab Das

Aug 28, 2024

Hi I want your number

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