Google's AI summary · aggregated over all 275 reviews
Visitors say this homestay offers clean, comfortable rooms with scenic mountain views and thoughtful amenities like bed warmers. They also highlight its excellent location right on Mall Road, providing easy access to attractions and restaurants. Guests mention the management's exceptional hospitality, describing him as warm, helpful, and attentive.
Showing 20 of 275 total Google reviews. Pillar scores use Google's full-review AI summary above.
I generally don't write reviews. The ones I write are asked bye the owners though the things I write are true. But this one, I'm writing on my own. For starters it is situated right at the mall, so best location. View rooms have great view of kanchenjunga and several tea estates down the valley. Rooms are spacious, neat and clean, and filled with all the amenities you need. Everything is just where you want it to be and how you want it to be.
But even after all of this, I think it's biggest flex is the owners and their behaviour. They receive you with a heart warming smile and you need any help, be it in the homestay or outside you just need to call them once. Your problem will be solved.
You will get detailed descriptions once you contact them to book your stay so I'm not adding any of that here. Just go and check out once. I'm suggesting all to go and stay here atleast once while you are in darjeeling and everytime I go to darjeeling I'm going to stay here that's for sure.......
Recommended
If I could give 6 stars out of 5, I would! What a wonderful experience we had. This place is a real gem, thanks to the owner, Ruben.
Want to go on a vacation to Darjeeling? Just wish for it, book your tickets, and call Ruben. That’s all. You’re on your way to a great vacation!
His service and advice regarding places to visit, eat, and shop are, OMG, top-notch. Thank you so much for your warm welcome and for making us feel at home.
Was there for three days 14-16july, stay was extremely satisfying, prime location and very good conduct of host Mr. Ruben, he will guide you with minute details, highly recommended
Excellent 👌
Our stay at East Mall Pinewood Homestay was truly unforgettable and easily one of the highlights of our Darjeeling trip.
The room was spacious, spotlessly clean, and very comfortable. We especially loved the attached private balcony, where we could sit peacefully with a cup of tea while enjoying the breathtaking mountain views. Waking up to such a beautiful view every morning made our stay even more special. The location is also excellent—close to Mall Road yet quiet enough to enjoy a relaxing atmosphere.
What made this place exceptional, however, was the kindness of the host Ruben and his wife. On the very first day of our trip, we were unfortunately scammed by another hotel and were left in a very difficult situation. They welcomed us with open hearts, supported us when we needed it the most, and made us feel safe and at home. Their compassion, generosity, and genuine care turned what started as a stressful trip into a wonderful experience.
Throughout our stay, they treated us like family, always checking if we were comfortable and offering helpful local recommendations with a warm smile. Hospitality like this is rare to find.
If you're visiting Darjeeling, I wholeheartedly recommend East Mall Pinewood Homestay. It's more than just a place to stay—it's a place filled with warmth, comfort, stunning mountain views, and wonderful people who truly care about their guests. We will always be grateful for their kindness and can't wait to return.
We stayed at this homestay from 26th June to 29th June, and our experience was excellent.
The owner, Mr.Ruben is a genuinely kind and helpful person. His behavior is warm, polite, and welcoming. Whenever we faced any issue, he did everything he could to help us and was always available whenever we needed assistance.
The room was very clean, comfortable, and well-maintained. If there was any problem with the room, he made sure it was resolved as quickly as possible, often on the same day. His prompt response and dedication to guests are truly appreciated.
One of the highlights of this homestay is the beautiful view from the room. We visited during the monsoon, so the weather didn't allow us to enjoy the full view, but whatever we could see was absolutely beautiful and worth it.
Another great advantage is its location. It is very close to the Mall (Mall Road), so reaching the Mall takes only a few minutes. Even elderly guests should have no difficulty walking to and from the Mall.
Overall, I would definitely recommend this homestay to anyone looking for a clean, comfortable place with a beautiful view, a convenient location, and an exceptionally caring and helpful host. We had a wonderful stay and would be happy to visit again in the future.
The rooms are exactly like the picture. Very cozy not overpriced according to the location. Over all satisfied
Located at the heart of Mall area the homestay is very well maintained and our host Mr. Ruben had been extremely warm attending us. Highly recommend for people willing to stay near the Mall area.
East Mall Pinewood Homestay made our Darjeeling trip truly memorable. The property is located in a perfect spot—close to the Mall yet away from the noise, allowing us to enjoy both convenience and peace. The rooms were neat, comfortable, and offered beautiful views of the hills.
What impressed us most was the hospitality. The host treated us like family and was always available to help with sightseeing plans, transportation, and local recommendations. The homely atmosphere made us feel relaxed from the moment we arrived.
The cleanliness, safety, and overall maintenance of the property were excellent. Waking up to the fresh mountain air and scenic surroundings was a wonderful experience. For anyone looking for a comfortable stay with genuine hospitality in Darjeeling, East Mall Pinewood Homestay is an excellent choice.
Highly recommended, and we look forward to staying here again in the future.❤️
Good stay.
I had a very pleasant stay at this homestay. The room was very clean, comfortable, and well-maintained. The atmosphere was peaceful and relaxing, which made the stay even more enjoyable. The owner was friendly and helpful throughout my visit. I really appreciated the good service and cozy environment.
Best homestay beside mall...
Need a towel in bathroom
The Location is Superb. The Owner is Fantabulos. Room Size is slightly below our expectations. Views of Mountains are at par. Overall Nice & Cozy Stay.
I recently stayed at East Pinewood Mall Homestay and had a wonderful experience. The location is perfect—very close to the Mall Road, which makes exploring the town so easy. The rooms were clean, cozy, and offered a great view. The hosts were incredibly warm and welcoming, making us feel right at home. Highly recommended for anyone visiting Darjeeling
Overall it is a nice stay. Everything was comfortable and clean.
I stayed at this property on my visit to Darjeeling. It is located on the mall road. Its location is very convenient for tourists especially elderly people who cannot walk long distances. I stayed at this homestay with my mother and its location is very safe for female travellers. The owner of the homestay, Ruben ji is very helpful and friendly. We needed help regarding local sightseeing tours and pick up and drop facilities. Ruben ji connected us with Chewang bhai who conducted those local sightseeing tours and provided pick up and drop facilities. Thanks to Ruben ji and Chewang bhai, we had a wonderful experience with the sightseeing tours. This homestay does not have food options. However, there are a lot of restaurants that are available within 5-7 mins walking distance of the homestay. Further, Ruben ji also provides a list of restaurants and local eateries that one can go to. Thank you Ruben ji for hosting us. Looking forward to staying at your homestay on my next visit to Darjeeling!
Nice experince
I had a very comfortable stay at this homestay. The location is excellent, right in a prime area, making it easy to explore nearby places without much hassle.
The homeowner was extremely welcoming and went out of his way to ensure everything was smooth and pleasant during my stay. His helpful nature really added a personal touch to the experience.
