activeHotel / LodgeLast verified Jul 22, 2026

Hotel Broadway Homestay

Darjeeling Town (NE) · Darjeeling

47, Dr Zakir Hussain Rd, Tungsung Basti, Darjeeling, West Bengal 734101, India

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2.61
Composite

Ranked #289 in Darjeeling· #314 of 880 overall

Last scored Jul 19, 2026

Confidence tier: Deep review (20+ recent reviews) How we score

Scored from 38 guest reviews in the last 24 months.Range: Nov 10, 2024 - Jun 27, 2026.How we score

Scores refresh weekly. Human verification not yet performed.

The Five Pillars

Shelter

high confidence3.9 / 5
"Most guests describe the wooden rooms as cozy, clean, and comfortable. However, some experienced issues with very small, windowless rooms on arrival, and a few noted cleanliness issues with room amenities like cups."

Water

insufficient data confidence / 5
"There is no mention of hot water reliability, water supply, or plumbing in the provided reviews."

Hearth

high confidence2.8 / 5
"Reviews are highly polarized. While some guests praised the food and friendly staff, multiple detailed reviews reported extremely poor food quality, rude and unhelpful staff, forced tipping at checkout, and a major hygiene incident where staff chased a rat in the kitchen using cooking utensils."

Severe hygiene issues reported (rat in kitchen) and allegations of forced tipping and uncooperative staff.

Path

medium confidence2.0 / 5
"The property is located far from the main road/Mall Road, requiring a steep 15 to 20-minute uphill walk. Guests noted that taxis often cannot or will not drop them off at the property, making it difficult to access with heavy luggage."

Difficult access via a steep uphill walk; inaccessible directly by most taxis.

View

medium confidence4.2 / 5
"Guests who stayed in the balcony or designated view rooms highly praised the beautiful, scenic views of the mountains and Kanchanjanga, though some cheaper or windowless rooms do not have a view."

Google rating

3.6

Based on 116 Google reviews

Recent reviews

Google's AI summary · aggregated over all 116 reviews

Guests describe this hotel as offering clean and cozy wooden rooms, with some featuring views of Kanchanjanga. Other reviews mention the food can be poor and the staff can be unhelpful.

Showing 20 of 116 total Google reviews. Pillar scores use Google's full-review AI summary above.

SHAMPA SINGHA

Jun 27, 2026

All good

RAJAN SINGH

Jun 26, 2026

We had a great stay. Lovely holiday Great food

Shree

Jun 17, 2026

This hotel is far away from mal road, almost 15 mins walking distance from mal road, we stayed there for 2days, first day they provide us very small room as no room was available, like room was very very small and no window, after that we requested to change the room, as next day room was available they change or room , provided a big room with balcony, reading so many reviews about staff behaviour, TBH staffs behaviour is good , I agree that they are not professional but they are very much helpful with good behaviour, also they served testy food , giving 3 stars only for first day room experience, otherwise no complain.

Mukul

Jun 12, 2026

Staff behaviour is so nice ☺️☺️

Anshita Singh

Jun 11, 2026

Good accommodation and comfortable stay and hygienic

LOVELY imitation

Jun 11, 2026

Every thing is good perfect place to stay with family 🤗🤗

Renu Ghatani

Jun 9, 2026

Great stay clean rooms and friendly staff wonderful experience will visit again 🙂🙂

Amit Khatri

Jun 9, 2026

Great hotel

Surja Acharya

May 31, 2026

This is very bad hotel I've ever seen. Such a bad hospitality, comunication gap & everything. Don't come here. There is many much better hotels, try to go & stay there.

Ricky Biswas

Mar 1, 2026

We found the hotel while walking down the street and since it was offering me a very affordable price, we stayed there. My friend and I stayed here for one night for just twelve hundred rupees.

Subham Mondal

Jan 4, 2026

The experience was very bad. The hotel is far from the main road, and we had to walk for about 20 minutes on a very steep road with heavy luggage. The staff refused to help us carry our bags. After reaching the hotel, we missed lunch and were not given any snacks. The tea cups were dirty and smelly, and the food quality was poor. Some of our friends even saw staff chasing a rat with a spatula and then using similar utensils for serving food, which shows very poor hygiene. The staff behavior was rude and uncooperative. Although the room and washroom were in good condition, there was no view due to a construction site. Overall, it was a disappointing stay.

Suparna Kanji

Jan 4, 2026

Very poor staff behaviour also food is not good at all

Anirban Bar

Jan 4, 2026

Waste waste waste.. absolute waste Don't go there..... Although the rooms were big but the cleanliness was awful. The cups were unclean and having and awful fishy smell absolutely disgusting 🤮. Even the food was not so good . The night we went for dinner I heard people are running in the kitchen.. they were chasing a Rat there .. beating the rat with cooking utensils...such a disgrace to the food service. And top of that the staff forced me to spare a tip..even after this bad service I offered 200 but he insisted and claimed 400 at the time of checking out.. absolutely ridiculous. Never ever going back to this hotel. Don't go there waste of money..wate of health.. waste of mood.

Asish Adak

Jan 4, 2026

Very bad experience like service, Food & behaviour.

Alok Sikdar

Nov 6, 2025

Very nice and cozy wooden rooms. Nice stuff and good food. View rooms has kanchanjanga view from window. Close to mall road.

SURAJ SINGH

Aug 24, 2025

This hotel Broadway is fabulous

Anshul . thakur

Jul 13, 2025

Bad location and room not good

Vinaykumar

Jun 1, 2025

We loved our stay at Broadway Homestay The homestay had a lovely view of the mountains, and the homemade breakfast was delicious.

DYNANO GAMING

Jun 1, 2025

The rooms were cozy, the hosts were warm and welcoming, and the location was perfect for exploring Darjeeling.

Mahesh1204 Mer

May 28, 2025

Friendly staff and tasty food peaceful location.

In and around Darjeeling Town (NE)

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