SHAMPA SINGHA
All good
Darjeeling Town (NE) · Darjeeling
47, Dr Zakir Hussain Rd, Tungsung Basti, Darjeeling, West Bengal 734101, India
View on Google Maps View on Kanchen mapRanked #289 in Darjeeling· #314 of 880 overall
Last scored Jul 19, 2026
Confidence tier: Deep review (20+ recent reviews) How we score
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"Most guests describe the wooden rooms as cozy, clean, and comfortable. However, some experienced issues with very small, windowless rooms on arrival, and a few noted cleanliness issues with room amenities like cups."
"There is no mention of hot water reliability, water supply, or plumbing in the provided reviews."
"Reviews are highly polarized. While some guests praised the food and friendly staff, multiple detailed reviews reported extremely poor food quality, rude and unhelpful staff, forced tipping at checkout, and a major hygiene incident where staff chased a rat in the kitchen using cooking utensils."
Severe hygiene issues reported (rat in kitchen) and allegations of forced tipping and uncooperative staff.
"The property is located far from the main road/Mall Road, requiring a steep 15 to 20-minute uphill walk. Guests noted that taxis often cannot or will not drop them off at the property, making it difficult to access with heavy luggage."
Difficult access via a steep uphill walk; inaccessible directly by most taxis.
"Guests who stayed in the balcony or designated view rooms highly praised the beautiful, scenic views of the mountains and Kanchanjanga, though some cheaper or windowless rooms do not have a view."
Google rating
Based on 116 Google reviews
Google's AI summary · aggregated over all 116 reviews
Guests describe this hotel as offering clean and cozy wooden rooms, with some featuring views of Kanchanjanga. Other reviews mention the food can be poor and the staff can be unhelpful.
Showing 20 of 116 total Google reviews. Pillar scores use Google's full-review AI summary above.
SHAMPA SINGHA
All good
RAJAN SINGH
We had a great stay. Lovely holiday Great food
Shree
This hotel is far away from mal road, almost 15 mins walking distance from mal road, we stayed there for 2days, first day they provide us very small room as no room was available, like room was very very small and no window, after that we requested to change the room, as next day room was available they change or room , provided a big room with balcony, reading so many reviews about staff behaviour, TBH staffs behaviour is good , I agree that they are not professional but they are very much helpful with good behaviour, also they served testy food , giving 3 stars only for first day room experience, otherwise no complain.
Mukul
Staff behaviour is so nice ☺️☺️
Anshita Singh
Good accommodation and comfortable stay and hygienic
LOVELY imitation
Every thing is good perfect place to stay with family 🤗🤗
Renu Ghatani
Great stay clean rooms and friendly staff wonderful experience will visit again 🙂🙂
Amit Khatri
Great hotel
Surja Acharya
This is very bad hotel I've ever seen. Such a bad hospitality, comunication gap & everything. Don't come here. There is many much better hotels, try to go & stay there.
Ricky Biswas
We found the hotel while walking down the street and since it was offering me a very affordable price, we stayed there. My friend and I stayed here for one night for just twelve hundred rupees.
Subham Mondal
The experience was very bad. The hotel is far from the main road, and we had to walk for about 20 minutes on a very steep road with heavy luggage. The staff refused to help us carry our bags. After reaching the hotel, we missed lunch and were not given any snacks. The tea cups were dirty and smelly, and the food quality was poor. Some of our friends even saw staff chasing a rat with a spatula and then using similar utensils for serving food, which shows very poor hygiene. The staff behavior was rude and uncooperative. Although the room and washroom were in good condition, there was no view due to a construction site. Overall, it was a disappointing stay.
Suparna Kanji
Very poor staff behaviour also food is not good at all
Anirban Bar
Waste waste waste.. absolute waste Don't go there..... Although the rooms were big but the cleanliness was awful. The cups were unclean and having and awful fishy smell absolutely disgusting 🤮. Even the food was not so good . The night we went for dinner I heard people are running in the kitchen.. they were chasing a Rat there .. beating the rat with cooking utensils...such a disgrace to the food service. And top of that the staff forced me to spare a tip..even after this bad service I offered 200 but he insisted and claimed 400 at the time of checking out.. absolutely ridiculous. Never ever going back to this hotel. Don't go there waste of money..wate of health.. waste of mood.
Asish Adak
Very bad experience like service, Food & behaviour.
Alok Sikdar
Very nice and cozy wooden rooms. Nice stuff and good food. View rooms has kanchanjanga view from window. Close to mall road.
SURAJ SINGH
This hotel Broadway is fabulous
Anshul . thakur
Bad location and room not good
Vinaykumar
We loved our stay at Broadway Homestay The homestay had a lovely view of the mountains, and the homemade breakfast was delicious.
DYNANO GAMING
The rooms were cozy, the hosts were warm and welcoming, and the location was perfect for exploring Darjeeling.
Mahesh1204 Mer
Friendly staff and tasty food peaceful location.
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