Rowhan Debnath
Very bad experience to stay here staff behaviour was very bad and rude.I don't recommended this hotel to anyone...
Darjeeling Town (NE) · Darjeeling
Station, Limbugaon, Darjeeling, West Bengal 734101, India
View on Kanchen map View on Google MapsRanked #134 in Darjeeling· #154 of 1,284 overall
Last scored Aug 29, 2026
Confidence tier: Deep review (20+ recent reviews) How we score
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"Reviews are highly polarized; several guests report dirty rooms, uncleaned bathrooms, missing amenities like wardrobes, and lack of housekeeping, while others found budget rooms decent."
inconsistent cleanliness and maintenance
"Multiple reviewers reported water supply issues and malfunctioning geysers, though hot water is available when functioning."
geyser and water supply issues
"Food is consistently praised as tasty and affordable, but host and staff hospitality receives starkly mixed feedback ranging from very rude and unprofessional to polite and cooperative."
frequent reports of rude staff
"Located conveniently near Darjeeling railway station and Mall Road, but requires climbing 100 to 126 steep stairs to reach the hotel and upper rooms, making access difficult."
steep 100+ stairs access
"Consistently praised for spectacular panoramic views of Kangchenjunga and the Darjeeling Himalayan toy train directly from room windows."
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Google rating
Based on 173 Google reviews
Google's AI summary · aggregated over all 173 reviews
Guests mention this hotel offers good food and well-maintained rooms, with some providing amazing views of K2 Kangchenjunga. They also highlight the cooperative and polite staff, excellent service, and affordable prices. Some reviews mention the staff can be unprofessional.
Showing 20 of 173 total Google reviews. Pillar scores use Google's full-review AI summary above.
Rowhan Debnath
Very bad experience to stay here staff behaviour was very bad and rude.I don't recommended this hotel to anyone...
Anik Chowdhury
I had a very disappointing experience staying here. The room was not up to the standard I expected, and the overall service made the stay even worse. The biggest issue was the staff’s behavior—they were extremely rude, unprofessional, and showed no interest in helping guests. Simple requests were met with an unfriendly attitude.
Chentu Chanda
Mera is hotel mein experience bahut kharab raha. Room saaf nahi tha, bathroom ki safai bhi theek nahi thi. Staff ka vyavahar bhi professional nahi laga aur service bahut slow thi. Jo suvidhayein batayi gayi thi, woh poori tarah nahi mili. Is wajah se mujhe nirasha hui. Main is hotel ki sifarish nahi karunga/karungi. Umeed hai ki hotel apni service aur safai mein sudhar karega
SULTAN
Food quality is so good, full Pais uslu
SIMMI BHARTI
All good... nice people...well behaved staff.. Location is Awesome for the top view दार्जिलिंग..
ANKUR
Very disappointing stay experience. The hotel staff was extremely rude and unprofessional throughout our visit. Despite staying for 3 nights, the room was not cleaned even once, and the geyser was also not working properly. The worst part was the room location at the top floor, which could only be reached through steep stairs, making it very inconvenient for guests. Overall, the stay was uncomfortable and poorly managed. Not recommended.
ANKUR
Very disappointing stay experience. The hotel staff was extremely rude and unprofessional throughout our visit. Despite staying for 3 nights, the room was not cleaned even once, and the geyser was also not working properly. The worst part was the room location at the top floor, which could only be reached through steep stairs, making it very inconvenient for guests. Overall, the stay was uncomfortable and poorly managed. Not recommended.
RAMESHWAR SAKHARE
The staff was fully cooperative. They take carr of our good food. rooms are very good
Prabal J Sarma
Staffs are good & rooms are also well....under budget 🔥
Ajay Hembram
Noicee
Moumita Mondal
Very good overall. All stuffs behaviour is excellent.. Food quality is good
Indranil Banerjee
Very great service, Very nice people, Very nice food
Priyanshu Mallick
Best restaurants and best room service With beautiful views full enjoyment and the staff are allso so chill and the food price are so affordable as a travel i am so happy so check it out 👍🏻
Ankit gupta
Best behaviour by the staff, best view from room and full value for money rooms please visit
Sudhir Gupta
Best Darjeeling hotel so far..you must check out there ..staff behaviour were awesome and friendly ...most importantly view..you will see a wounderful view from this plc you can see toy train
rishav shaw
Staff behaviour is not good
Ankita Biswas
To be honest the rooms are pricey with not much facilities, they don't even have a wardrobe, didn't provide with extra sleeper and room heater is available if you pay extra , and worst part is you need climb 100 stairs to reach the hotel , it totally ruined my Darjeeling trip..
Subho Biswas
Best room
NEERAJ PANDEY
Good experience. Service is normal
Amit Kumar
Very bad behavior, the staff.
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