activeHotel / LodgeLast verified Sep 19, 2026

Crown Ville Guest House

Darjeeling Town (NE) · Darjeeling

10/1- A, Cooch behar road, near T.v tower, below Junior B.T College, Tungsung Basti, Darjeeling, West Bengal 734101, India

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3.28
Composite

Ranked #126 in Darjeeling· #145 of 1,284 overall

Last scored Sep 13, 2026

Confidence tier: Deep review (20+ recent reviews) How we score

Scored from 88 guest reviews in the last 24 months.Range: Oct 19, 2024 - Sep 12, 2026.How we score

Scores refresh weekly. Human verification not yet performed.

The Five Pillars

Shelter

high confidence3.5 / 5
"Rooms are frequently described as clean, cozy, and well-maintained by satisfied guests, but multiple reviewers reported broken toilets on arrival, stained linens, small room sizes, and refusal of room heaters in cold weather."

maintenance and heating complaints

Water

medium confidence2.8 / 5
"Several guests faced malfunctioning toilets needing repair upon arrival, and hot water from the geyser was reported to be strictly rationed to fixed morning timings."

geyser timings and plumbing issues

Hearth

high confidence3.0 / 5
"Highly polarized hospitality: while the manager Aslam and home-cooked meals receive glowing reviews, multiple guests reported extreme hostility, discriminatory remarks, and verbal altercations from the owner and female caretaker."

reports of hostile management

Path

medium confidence3.0 / 5
"Situated an 8-minute walk (700-900m) from Chowrasta Mall Road, but access involves a very steep uphill climb where taxis sometimes refuse to go during rain, making it challenging for elderly visitors."

steep uphill climb

View

high confidence4.8 / 5
"Widely acclaimed for spectacular, unobstructed views of Mount Kanchenjunga and the Darjeeling valley directly visible through large bedroom windows and the rooftop terrace when the sky is clear."

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Google rating

4.0

Based on 264 Google reviews

Recent reviews

Google's AI summary · aggregated over all 264 reviews

Guests consistently praise this hotel for its helpful and friendly staff and the breathtaking Kanchenjunga views available from both the rooms and the terrace. Other reviews mention the staff can be unprofessional and the rooms can be poorly maintained.

Showing 20 of 264 total Google reviews. Pillar scores use Google's full-review AI summary above.

Soumyaranjan Mohanty

Sep 12, 2026

Best room

Suman Das

Aug 30, 2026

This hotel will give you such an amazing experience that it won’t just be a pleasant stay—it will become a beautiful and unforgettable memory that you’ll cherish for a lifetime. ❤️✨

Tiyasa Dhara

Aug 25, 2026

Service and behaviour third class , most important point jitna rooms available hai uspe uppar Mai jo tarice view wala jo hai same woner ka nehi hai...San kuch ulta Bola tha booking ke pahyla

Sakir Alam

Aug 23, 2026

You have a best hotel crown valle guest house

Asjad Raza

Aug 16, 2026

Absolutely loved my stay in Darjeeling! The real highlight was the breathtaking view of Mount Kanchenjunga from the hotel rooms. Waking up and seeing the majestic snow-covered peaks right in front of you is an experience that words can hardly describe. The peaceful mountains, beautiful sky, and golden morning light make the view truly magical. It feels like you don't even need to step outside to enjoy the beauty of Darjeeling the Kanchenjunga view from the room itself is worth the stay! A wonderful stay, amazing food, warm hospitality, and an unforgettable mountain view. Highly recommended!

Aryan Raj

Aug 12, 2026

Highly recommend this place! It offers beautiful views and an amazing location that's an easy 8-minute stroll from Chowrasta Mall Road. The rooms are clean and comfortable, but what really made the stay was the warm, helpful, and polite staff. A truly great experience, looking forward to my next visit!

Aryan Raj

Aug 11, 2026

A wonderful experience overall. The property boasts great views and an excellent location, situated just an 8-minute walk from Mall Road Chowrasta. The rooms were exceptionally clean, and the staff was both polite and highly accommodating. I will definitely choose to stay here again on my next visit. 👍🏻

Krishnendu Samanta

Aug 8, 2026

An Unforgettable Stay Near Mall Road – Breathtaking Kanchenjunga Views! ⭐⭐⭐⭐⭐ If you are planning a trip to Darjeeling, Hotel Crown Ville (located conveniently near Mall Road) is an absolute GEM! The moment I opened my room window, I was completely spellbound—the breathtaking, panoramic view of the entire Darjeeling valley and the majestic Kanchenjunga felt right in front of my eyes. Waking up to that view alone made the trip worth every penny! The rooms are beautiful, exceptionally clean, and very cozy. What truly made our stay special, however, was the incredible hospitality. The hotel owner, Pramod bhaiya, is a complete gentleman who treated us just like family from day one. The entire staff is attentive, warm, and constantly on their toes to ensure a comfortable stay. Please visit and experience the true beauty of the "Queen of the Hills" here. I cannot recommend Hotel Crown Ville enough and will definitely be coming back!

Subhadip Ghosh

Aug 7, 2026

The room veee is very beautiful.

Kamlesh kumar kushwaha

Aug 1, 2026

Aacha View mountain Ka milega na Is hotel Se kyuki Mai Aane wala hun aur Yahi Hotel Book kiyaa Hun

Tajmin Sultana

Jul 30, 2026

Love the place so much and the environment is very friendly..

Maaan Ali

Jul 30, 2026

I had a wonderful stay at this hotel. The room was clean, spacious, and very comfortable. The bathroom was spotless and well-maintained. The manager was extremely kind, friendly, and helpful throughout my stay. The staff provided excellent service and made me feel welcome. Overall, it was a great experience, and I would definitely recommend this hotel to anyone looking for a comfortable and pleasant stay

Manish Kakati

Jul 29, 2026

Vry good experience with the staff Vry friendly staff and overall perfect

Koustuv Upamanya

Jul 29, 2026

Mind blowing view from room and awesome hospitality..

Rituraj Kalita 122

Jul 29, 2026

It's a nice place to stay.good hospitality 👍

Gaurav Chikhalkar

Jul 27, 2026

Very nice to stay there

lakhan singh

Jul 26, 2026

Excellent location with clean room and good service

omprakash aman

Jul 25, 2026

My amazing experience in this hotel. Outside view of this point so nice during clear whether.

manoj roy

Jul 24, 2026

Very nice and preferable for stay during darjeeling visit

Its MuktaR

Jul 17, 2026

Amazing stay! The room had a breathtaking mountain view, especially during sunrise and sunset. Waking up to such a peaceful landscape made the trip unforgettable. The room was clean, cozy, and perfect for a relaxing getaway.

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