activeLast verified Sep 19, 2026

The Janani Villa

Darjeeling Town (SE) · Darjeeling

27X7+4W8, Kutchery Rd, near Chauk Bazar, Chauk Bazaar, Darjeeling, West Bengal 734101, India

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0.81
Composite

Ranked #1097 in Darjeeling· #1262 of 1,284 overall

Last scored Aug 25, 2026

Confidence tier: Summary only (Google AI summary) How we score

Scored from 5 guest reviews in the last 24 months.Range: Jun 5, 2025 - Jul 1, 2026.How we score

Scores refresh weekly. Human verification not yet performed.

The Five Pillars

Shelter

low confidence0.8 / 5
"Multiple guests report damp, freezing, and smelly rooms infested with insects, broken furniture, and filthy blankets."

severe_maintenance_and_cleanliness_issues

Water

low confidence0.6 / 5
"Broken geysers, lack of timely hot water, non-functional toilet flushing, and overflowing/backed up pans reported."

plumbing_and_hot_water_failure

Hearth

low confidence0.7 / 5
"Staff, manager, and lease owner behavior described as extremely poor, unresponsive, and unhelpful."

poor_service_and_hostility

Path

low confidence1.0 / 5
"Located high up on a back road where vehicles cannot drop off or pick up, requiring steep walks and difficult luggage hauling."

no_direct_vehicle_access

View

low confidence2.3 / 5
"Mixed mentions: one noted the top floor has a view, while another found the hill view average and not worth the climb."

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Google rating

2.4

Based on 173 Google reviews

Recent reviews

Showing 5 of 173 total Google reviews. Pillar scores use Google's full-review AI summary above.

Aaditya Kumar

Jul 1, 2026

Worst hotel experience in Darjeeling. The hotel is located at a very high point, and no vehicle can drop you off or pick you up directly from the hotel, which makes carrying luggage very difficult. The hill view is also quite average and not worth the inconvenience. The rooms are in very poor condition considering the price. They have a bad smell, there are too many insects, and the bathroom lacks proper facilities and maintenance. The service is even worse. The staff rarely respond the first time, and you have to complain repeatedly for basic things like drinking water, electricity, and other essential services. The food is also overpriced for the quality. You can easily find much tastier food at nearby restaurants for a better price. This hotel is mainly promoted by travel agents or dalal despite offering a poor experience. I would not recommend staying here. My advice is to avoid this hotel or leave as soon as possible if you have another option.

Uma Swarnakar

Apr 17, 2026

Staff behavior is very bad. otherwise the view from top floor nothing is good here. rooms lacked basics needs of a person. Blankets given to us was too much dirty. overall bad experience.

BIG BOSS

Jan 3, 2026

All Damp rooms,so rooms are very much cold,bathroom condition very bad, the latrings are floating from pan, the toilet washing piston no working, gysers not working, always ask for hot water but not giving in time.The room feelings like a horrors could not sleep properly.Wooden Almirah broken, no mirror.Darjeeling Mall is far from this hotel , it takes 30 minutes for walking. No cars are available from this hotel due to back side of road. We have taken 7 rooms for package, Booking done from Kolkata.When we booked the hotel shows the rooms beautiful but when we are all attended there looks very bad. Requesting not to be booked the hotel The Janani Villa

RAHUL GHOSH

Oct 4, 2025

Location too far..

SUSHANTA MONDAL

Jun 5, 2025

Very dirty and unhygienic rooms and bathrooms. There is no towel stand or any hook in the bathroom which one given to me. Moreover behaviour of the staffs, specially lease owner and manager is very bad. I never recommend to anyone. I think this is the worst hotel in Darjeeling. Horrible experience.

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